Returns & Exchanges

At SOUTHST UK, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all SouthSt UK tags and labels are intact and the garment is in its original condition.

3

Ship the Package

Print your generated pre-paid shipping label and drop the parcel off at your nearest authorized collection point or post office.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing